okbit Privacy Policy
Protecting Your Personal Data
At okbit, we take the privacy and security of every player's personal data seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and protect it, and what rights you have as a data subject. We encourage you to read this document in full before using the okbit platform.
How okbit Handles Your Privacy
Every data-handling practice at okbit is built on six foundational principles. These guide how we collect, process, store, and share the personal information of players across Bangladesh.
Lawful Collection Only
We collect personal data solely for legitimate purposes directly related to your use of the okbit platform. We never collect data speculatively or in excess of what is required to deliver our services, process payments, or comply with applicable legal obligations.
No Selling of Data
okbit does not sell, rent, or trade your personal data to any third party for marketing or commercial gain. Where data is shared with third parties — such as payment processors or game providers — it is done strictly on a need-to-know basis and under binding data-sharing agreements.
Secure Storage
All personal data held by okbit is stored on secured servers protected by industry-standard SSL/TLS encryption, access controls, and regular security audits. Sensitive data such as payment information is processed through certified payment gateways and is never stored in plaintext on our systems.
Your Rights Respected
As a data subject, you hold meaningful rights over your personal information — including the right to access, correct, and in certain circumstances request deletion of your data. okbit provides clear channels to exercise these rights and commits to responding to all valid data requests within a reasonable timeframe.
Defined Retention Periods
We do not hold your personal data indefinitely. Retention periods are set in accordance with our operational requirements and applicable legal obligations. Data that is no longer required for any legitimate purpose is securely deleted or anonymised so that it can no longer be attributed to you as an individual.
Full Transparency
We believe you have the right to know exactly how your data is used. This Privacy Policy is written in clear English and covers every data-processing activity we conduct. We update this policy whenever our practices change and notify registered players of any material amendments promptly.
1 Who We Are
okbit is an online betting and casino entertainment platform accessible at https://okbit.onl, offering sports betting, live casino games, slot games, and card games to adult players in Bangladesh. Throughout this Privacy Policy, references to "okbit", "we", "us", or "our" refer to the operator of the okbit platform, which acts as the data controller in respect of personal data collected through the platform.
As the data controller, okbit determines the purposes and means by which your personal data is processed. We are committed to handling your personal information responsibly, transparently, and in accordance with applicable data protection standards.
If you have any questions about how okbit processes your personal data, or if you wish to exercise any of your data rights, please contact us at: [email protected]
2 What Personal Data We Collect
okbit collects personal data across several categories, depending on how you interact with the platform. The following table summarises the categories of data we collect and the contexts in which they are gathered:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID or passport number | Account registration and identity verification |
| Contact Data | Email address, mobile phone number, residential address | Account registration and profile updates |
| Financial Data | bKash/Nagad/Rocket mobile banking number, transaction reference IDs, deposit and withdrawal history | Payment processing and cashier activity |
| Account Activity Data | Betting history, game play records, session duration, bonus usage, account balance history | Ongoing platform use |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution, timezone | Automatic collection during platform access |
| Usage Data | Pages visited, features used, click paths, referral sources, search queries within the platform | Automatic collection via cookies and analytics |
| Verification Documents | Scanned/photographed copies of government-issued photo ID, proof of address, payment method ownership proof | KYC (Know Your Customer) verification process |
| Communications Data | Content of support chat transcripts, emails and messages sent to okbit, complaint records | Customer support interactions |
3 How We Collect Your Data
okbit collects personal data through the following means:
- Direct Submission: Information you voluntarily provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or updating your account profile.
- Automated Technical Collection: Data collected automatically when you access the platform, including IP address, device identifiers, browser information, and session activity, through server logs, cookies, and similar tracking technologies.
- Payment Providers: Transaction confirmation data received from payment processors including bKash, Nagad, Rocket, and Upay when you initiate a deposit or withdrawal.
- Identity Verification Partners: Where okbit uses third-party services to assist with document verification or fraud screening, those services may return identity match results or risk scores to us.
- Game Providers: Certified game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) may pass session and game outcome data to okbit's systems for the purposes of account balance management and dispute resolution.
- Publicly Available Sources: In limited circumstances related to fraud prevention, we may cross-reference information against publicly available records or databases.
4 How We Use Your Personal Data
okbit processes your personal data for the following purposes:
- Account Administration: Creating and maintaining your okbit account, verifying your identity and age (21+ requirement), and managing your account settings and preferences.
- Service Delivery: Enabling you to place bets, participate in casino games, and use all features of the okbit platform, including crediting winnings to your account balance.
- Payment Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, and Upay; maintaining accurate transaction records; and resolving payment disputes.
- Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, account takeover attempts, bonus abuse, and other prohibited conduct. okbit operates automated monitoring systems that analyse betting patterns and account activity in real time.
- Responsible Gaming: Monitoring account activity to identify signs of problem gambling, enforcing deposit limits and self-exclusion instructions set by players, and flagging accounts for responsible gaming intervention where warranted.
- Customer Support: Responding to your enquiries, resolving complaints, and providing assistance with account, payment, and game-related matters via live chat and email.
- Legal Compliance: Meeting our obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and data protection requirements, including maintaining records as required by law and responding to lawful requests from competent authorities.
- Platform Improvement: Analysing aggregated and anonymised usage data to understand how players interact with the platform, identify technical issues, and improve the quality and range of services offered.
- Communications: Sending you service-critical notifications such as account security alerts, deposit/withdrawal confirmations, and policy updates. Where you have opted in, we may also send promotional communications about bonuses and offers — you may opt out at any time.
5 Legal Basis for Processing
Every data-processing activity carried out by okbit is grounded in one or more of the following lawful bases:
- Contract Performance: Processing that is necessary to provide the services you have contracted with okbit to receive — including account management, game play, and payment processing.
- Legal Obligation: Processing required to comply with applicable legal requirements, including identity verification obligations, transaction record-keeping, and responding to lawful authority requests.
- Legitimate Interests: Processing carried out for okbit's legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your fundamental rights.
- Consent: Where we rely on your consent — for example, for optional marketing communications — you may withdraw that consent at any time by contacting us at [email protected] or updating your communication preferences in your account settings. Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.
6 Data Sharing and Disclosure
okbit does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the following limited and controlled circumstances:
- Payment Service Providers: We share necessary financial data with bKash, Nagad, Rocket, and Upay solely to process deposits and withdrawals you initiate. These providers are contractually bound to handle your data securely and to use it only for the purpose of processing your transactions.
- Game Studio Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified studios receive session-level data necessary to run the games you play. These providers operate under their own certified data protection frameworks.
- Identity Verification Services: Third-party KYC and age verification providers may process identity documents on okbit's behalf. These providers act as data processors under agreements that restrict their use of your data to verification purposes only.
- Fraud and Security Partners: Specialist fraud detection and cybersecurity service providers may process limited technical and behavioural data to help identify and prevent prohibited activity on the platform.
- Legal and Regulatory Authorities: okbit will disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities in Bangladesh or internationally where required to do so by law, court order, or in connection with the investigation of suspected financial crime.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of okbit's business, player data may be transferred to the acquiring entity as part of the transaction, subject to equivalent privacy protections being maintained.
7 Cookies and Tracking Technologies
okbit uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate the platform, enhance your experience, and gather analytical data about how the site is used. Cookies are small text files placed on your device by the platform when you visit.
We use the following categories of cookies:
- Strictly Necessary Cookies: These are essential for the platform to function. They enable core functionality such as session management, account authentication, and security features. The platform cannot function properly without these cookies and they cannot be disabled.
- Performance and Analytics Cookies: These cookies collect aggregated, anonymised data about how visitors use the platform — such as which pages are visited most frequently and whether error messages are encountered — to help us improve the platform's performance and usability.
- Functional Cookies: These remember your preferences (such as language settings and display options) to provide a more personalised experience on return visits.
- Marketing and Targeting Cookies: Where you have consented, these cookies track your activity across sessions to enable more relevant promotional communications. You may opt out of marketing cookies at any time through your account settings.
You may control cookie settings through your browser preferences. Note that disabling strictly necessary cookies will impair the core functionality of the platform and may prevent you from logging in or placing bets.
8 Data Retention
okbit retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain your account, and to comply with our legal obligations. The following general retention periods apply:
- Active Account Data: Retained for the lifetime of your account and for a period of at least 5 years following account closure, in accordance with financial record-keeping requirements.
- Identity Verification Documents: Retained for a minimum of 5 years from the date of verification, in compliance with anti-money laundering obligations.
- Transaction Records: Retained for a minimum of 5 years from the date of each transaction.
- Support Communications: Retained for a period of 3 years from the date of the last communication, unless the communication forms part of an ongoing dispute or legal matter.
- Technical and Usage Data: Retained in anonymised or aggregated form for up to 2 years from collection for analytical purposes.
9 Data Security
okbit implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:
- SSL/TLS Encryption: All data transmitted between your device and the okbit platform is encrypted using SSL/TLS protocols. The padlock icon in your browser's address bar confirms that your connection is secure.
- Encrypted Data Storage: Sensitive personal and financial data is stored in encrypted form on secured servers. Encryption keys are managed separately from the encrypted data.
- Access Controls: Access to personal data within okbit's systems is restricted on a strict need-to-know basis. Staff with data access are subject to confidentiality obligations and receive regular data security training.
- Fraud Monitoring Systems: Automated systems monitor account activity in real time for unusual patterns, unauthorised access attempts, and suspicious transactions, with alerts triggering immediate review by our security team.
- Regular Security Reviews: okbit conducts periodic reviews of its data security practices to identify and address vulnerabilities proactively.
10 Your Data Rights
As a data subject, you hold the following rights in relation to the personal data that okbit holds about you. To exercise any of these rights, please contact us at [email protected]. We will acknowledge your request within 5 business days and provide a substantive response within 30 days.
Right of Access
You may request a copy of the personal data okbit holds about you and information about how it is processed.
Right to Rectification
You may request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Right to Restrict Processing
You may request that we temporarily restrict the processing of your data while a rectification or objection request is being assessed.
Right to Portability
Where processing is based on your consent or a contract, you may request that your data be provided to you in a structured, machine-readable format.
Right to Object
You may object to processing based on legitimate interests, including profiling for direct marketing purposes, at any time.
11 Minors and Age Restriction
If okbit discovers or has reasonable grounds to believe that an account has been registered by a person under the age of 21, the account will be immediately suspended, all pending transactions will be put on hold, and a full review will be conducted. Any winnings derived from gameplay by an underage account holder may be forfeited.
If you are a parent or guardian and believe that a minor in your care has registered an account with okbit, please contact us immediately at [email protected]. We will investigate and take appropriate action promptly.
12 Third-Party Links
The okbit platform may contain references to third-party services such as certified game providers and payment processors. Where the platform links to or integrates with third-party services, please be aware that those services operate under their own independent privacy policies, over which okbit has no control.
okbit is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the okbit platform. This Privacy Policy applies solely to data processing activities carried out by okbit on the okbit platform.
13 Updates to This Privacy Policy
okbit reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes to this policy, we will notify registered players by posting a prominent notice on the platform and, where we hold a valid email address for you, by sending a notification to that address.
The "Last Updated" date at the top of this document reflects the date on which the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how okbit protects your personal data. Your continued use of the platform following notification of an updated policy constitutes your acceptance of the revised terms.
If you disagree with any material change to this Privacy Policy, you have the right to close your account and request deletion of your personal data, subject to our legal retention obligations as outlined in Section 8 above.
14 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or okbit's data processing practices, please do not hesitate to get in touch with our support team. We are committed to addressing all privacy-related enquiries promptly and transparently.
- Email: [email protected] (plain text — not a clickable link)
- Response Time: We aim to acknowledge all privacy enquiries within 2 business days and provide a full response within 30 calendar days.
- Operating Hours: Our support team is available 24 hours a day, 7 days a week, including Bangladesh public holidays.
- Platform: You may also submit a support request via the live chat facility available when you are logged into your okbit account.
Your Data Is Safe. Your Game Awaits.
Now that you understand how okbit protects your personal information, explore everything the platform has to offer — from live cricket betting and premium slots to table games and real-time casino action. Play with confidence, knowing your privacy is always a priority.